Legal

Data Deletion Request

Request permanent deletion of your personal and account data from Ali Eats.

This Action Cannot Be Undone

Once your data is permanently deleted, it cannot be recovered. You will lose access to your order history, saved addresses, payment methods, and all other account information.

Your Data Rights

As an Ali Eats user, you have the right to request permanent deletion of your personal data and account information from our systems.

Upon deletion, the following data will be permanently removed:

  • Your account profile (name, email, phone number)
  • Order history and transaction records
  • Saved addresses and delivery preferences
  • Payment method information
  • Restaurant and shop ratings and reviews
  • Support chat history and communications

Data Deletion Request

International format allowed

Enter the email address associated with your Ali Eats account

This helps us locate your account if your contact number has changed

What Happens Next?

1

Request Received

You will receive an email confirmation acknowledging your deletion request.

2

Verification (1-2 business days)

We will verify your identity and account ownership before proceeding.

3

Data Deletion (7-14 business days)

Once verified, your data will be permanently deleted from our systems within 14 business days.

4

Confirmation

You will receive a final email confirmation when your data has been successfully deleted.

Contact Us

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Location

Bandaranaike Mawatha,
Ratnapura 70000